Refund policy

We want you to love your purchase. If something isn’t right, we’re here to help.

1. Eligibility for Returns

Returns are accepted within 7 days of delivery for:

  • Unused, unworn items

  • Items in original packaging

  • Items with all tags attached

2. Non‑Returnable Items

We cannot accept returns for:

  • Custom stitching or embroidery

  • Personalized items

  • Sale or discounted items

  • Used or damaged items

3. Exchanges

If you received the wrong size, color, or product, we will exchange it once the original item is returned and inspected.

4. Refunds

Approved refunds are issued to your original payment method. COD orders are refunded as store credit.

Processing time: 5–10 business days.

5. Damaged or Incorrect Items

If your order arrives damaged or incorrect, contact us within 48 hours with photos. We will replace the item at no cost.

6. How to Request a Return

Email us at farshorganic@gmail.com with:

  • Order number

  • Item name

  • Reason for return

  • Photos (if applicable)